0% VAT

(Your IP location)
 

News

21

Jun

2017

National holiday 23/06

Friday, the 23. june is national holiday is Luxembourg and as such our hotline support will be closed that day. Our system monitoring and technical staff will of course continue the 24/7 service availability.

24

May

2017

Public holiday on 25/05/17

The 25th march is a public holiday and as such our helpline is closed on that day. If you need assistance, please open a support ticket and we'll get back to you as soon as possible. Of course our server monitoring and stand-by technical staff will remain available 24/7 even on holidays.

25

Apr

2017

1th of May holiday

The first of may, "Labour day", being a public holiday, our support hotline and helpdesk will be closed that day. For any issues or questions please open a support ticket or send us an email and we'll get back to you as soon as possible. Of course our 24/7 server monitoring will continue throughout ...

13

Apr

2017

New email features

Over the next few days all our webhosting systems will receive a major software update. Our most exciting new features are the new full-text server-side email searching which allows mobile email programs and webmail to show search results within seconds and the automatic SSL certificate on the ...

22

Mar

2017

PHP 7.1

We are happy to announce that starting today all customers on all webhosting servers can now select PHP 7.1 in their PHP version selector.

02

Feb

2017

Critical Wordpress update

Wordpress has released the update 4.7.2 which fixes a critical security bug in their authentication mechanism. The developers have declared the update as "minor" in the hope that attackers don't realize the issue. It is urgent that all users without auto-update install the update as soon as ...

22

Dec

2016

Holiday phone support

#ENGLISH The winter holidays are a season of family and joy. During this time, our employees take their well-deserved break and our phone support will be limited in availability until the 09/01/2017. We kindly ask you to use our support ticket system or email support where possible during this ...

18

Nov

2016

.eu policy change

The .EU Registry has announced a change in its policy with respect to Domain Renewals as a result of which .EU Domains will no longer enjoy any Renewal Grace Period. This change will come into effect from 23rd of November, 2016. A domain name that is not renewed before the expiry date will now ...

30

Oct

2016

Critical Joomla Update

** This only affects customers who installed Joomla on their webhosting package ** A security flaw has been found in current Joomla versions below 3.6.4. We recommend all users running an outdated version update as soon as possible to prevent hacking attempts and damage to your site, account and ...

27

Oct

2016

Support on the 01/11/2016

The 01.11 is a public holiday and we will not provide phone support during that day. Please use our support ticket system for any requests you. The automated ordering system and our 24/7 availability monitoring will of course not be interrupted.

12

Sep

2016

HTTPS required by Google Search and Chrome

Google has officially announced that their webbrowser Google Chrome, with over 50% market share, will mark regular http:// connections as insecure starting with their v56 update in January 2017. All Letzebuerg.net hosting packages come with free compatible https:// certificates which are ...

10

Jun

2016

Upcoming changes: Domain transfer policy for gTLDs

Last week, the Internet Corporation for Assigned Names and Numbers (ICANN), the organization that effectively governs Internet infrastructure, announced an official date for a new policy regarding domain name transfers for all gTLDs (non-country code domains). The change will go into effect for all ...

08

Jun

2016

Free SSL Certificates with LetsEncrypt

We are excited to announce a public beta-test for free SSL certificates provided by the LetsEncrypt initiative. LetsEncrypt, sponsored by IT heavyweights such as Mozilla, Google or Cisco, aims to provide free basic SSL certificates for all domains regardless of personal or commercial usage. The ...

03

Jun

2016

SPAM: "DOMAIN NOTIFICATION FOR yourdomain.com"

We are currently seeing a heightened number of spam "scare" messages with subjects similar to "SUBJECT: DOMAIN NOTIFICATION FOR yourdomain.com THIS IS YOUR FINAL NOTICE OF DOMAIN LISTING" The contact addresses are illegaly gathered from public Whois records and the sender tries to scare domain ...

31

May

2016

No phone support on tuesday, 31.05

On tuesday, the 31.05.2016 our phone support is unavailable. Please send us an email to support@letzebuerg.net or use the ticket system. Thank you for your understanding

25

Feb

2016

NEWS: Ransomware targets websites

There is strong evidence that new PHP malware which attacks outdated or insecure websites does not simply abuse the site for illegal purposes but now encrypts all data contained on the site to hold ransom. Click here to access a news article (Softpedia). It is of highest importance to keep both ...

17

Feb

2016

Security update

In the night from 17.02 to 18.02, critical security patches are applied across all webservers and require a reboot of the affected systems. We anticipate less than 5 minutes downtime for the affected services

09

Feb

2016

IPv6 rDNS

Having already supported IPv6 for both webhosting accounts and virtual servers, reverse-DNS "PTR" configuration for these IP's was only possible via support ticket. We are now happy to announce that virtual server operators now can change their IPv6 entries through the SolusVM panel by the same ...

04

Jan

2016

Fraudulent "E-mail Limit" messages

We have received reports of fake emails sent to individual email accounts. These emails suggest that your email account is reaching it's quota limit and that you should click the contained link to keep the account. We strongly recommend to delete such emails without opening. Please note that ...

14

Dec

2015

Annual holiday / Congé annuel / Jährliche Ferien

Alutashop is closed from the 24th December until the 3rd January for collective holiday. During this time phone support for our Letzebuerg.net services is unavailable. Ticket support and emails are of course still being processed regularly but may be delayed on public holidays. We wish you a ...

09

Dec

2015

Website relaunch

Close to one year after our last major website overhaul and migration to a new, improved billing system we are happy to announce the relaunch of the website in a new theme. Our custom modern and mobile-friendly site is designed to give you as our customer a clean, easy and well-informing website.

03

Dec

2015

PHP 7 release

PHP7 is now stable and ready for production usage. We are preparing the rollout of the latest stable version across our infrastructure. Not only does it add new innovative features but it provides up to 70% faster speed so if your site is compatible, give it a try!

04

Nov

2015

New server images

Starting now the final releases of Ubuntu 15.10 Server and Fedora 23 Server are available as virtual DVD's in your VPS control interface.

28

Oct

2015

Fraudulent "domain suspended" emails

It has come to our attention that fake suspension email notices posing as 'PDR' are being sent to customers as part of a phishing scam. These emails are being sent to the registrant email address fetched via the WHOIS record associated with the Domain. Many domain registrars in general have been ...

28

Sep

2015

PHP 5.4 end-of-life

As scheduled by the PHP.net developers, version 5.4 is end-of-life (EOL) since the 14.09.2015. By consequence it does no longer receive official bug fixes or security patches. As with PHP 5.2 and 5.3 we will continue to provide and security-patch it for the foreseeable future for compatibility ...

22

Jul

2015

PHP 7 Support

Starting today PHP 7.0 alpha is now supported on our servers. You can change the PHP version in your cPanel login under "Select PHP Version". Please note that it's considered alpha software and is not final yet! We are rolling the update gradually across our infrastructure as usual, so it may ...

29

Jun

2015

Phone support on the 29/06

Due to maintenance work, phone support will be intermediately unavailable in the afternoon of the 29.06.2015. All services will remain fully active. Please use the ticket system in this billing system for issues or questions. We apologize for any inconveniences.

11

Jun

2015

.lu price change

Starting today, we have reduced the .lu domain price to reflect the old 24.95€/year fee (incl. 17% VAT) for our luxembourgish customers. Customers residing in a different country have their respective VAT applied. See the domain list for your current domain price.

09

Jun

2015

Phone support temporarily not reachable

Due to maintenance work at our headquarter location, support via phone is temporarily not available today, the 09.06. Please use our ticket system in the mean time. All support channels are available again tomorrow. No downtime or interruptions on our hosting services are caused by this ...

01

Jun

2015

Pishing warning

We have noticed an increase in generic pishing emails sent to users with cPanel hosting accounts.  Below is a screenshot of such an email. We urge you not to click on the link or divulge your password. We will never contact you via email and request you confirm your email account or provide ...

31

Dec

2014

Important information by Letzebuerg.net

 Frohes neues Jahr! Bonne nouvelle année! Happy new year! 2015 ## VERSION FRANCAISE EN BAS ## ENGLISH VERSION BELOW   Sehr geehrter Kunde, wir wünschen Ihnen und Ihren Liebsten ein frohes neues Jahr 2015! Im Rahmen dieses Newsletters kündigen wir einige wichtige ...